By Kim Reid, Principal Analyst
For years, higher education has been called data-rich and information-poor. Now, the ability to collect and analyze institutional data is becoming sophisticated enough to tap into strategic insight at very high levels. The era of big data in higher education is here, ready and waiting for analysis. Higher education has a complicated web of data sources to manage and understand. Is it time to appoint a Chief Data and Narrative Officer who is responsible for directing a coherent institutional understanding based on robust data?